Need help? Email liushengqing2026@gmail.com. We usually reply within two business days. Please tell us your iOS version and what you were doing when the problem happened — it makes a fix much faster.
No — and that is deliberate. Croon has no sharing, no public feed, and no export. Covers exist for you to listen to. This boundary is what keeps the product on the right side of the rights of the people who made the original music.
No. You may only create a voice from your own voice, and the app asks you to confirm that before recording. Uploading another person’s voice is a violation of our terms and we will remove it.
Generation happens in the cloud and can take a while under load. If a job has been stuck for more than an hour, or failed repeatedly, email us with the song title and roughly when you started it.
Quality depends heavily on the recording. Record somewhere quiet, hold the phone a hand’s width away, and actually sing rather than speak — the model needs pitch to work with. You can delete a voice and record a new one at any time.
In the app: You → Data → Delete all my data. That removes your voices, uploads, and covers from our servers permanently. Individual voices and covers can be deleted separately. If you cannot get into the app, email us and we will do it for you.
Same place — deleting all your data removes your account content. Email us if you want the account record itself removed as well.
liushengqing2026@gmail.com
See also our Privacy Policy and Terms of Use.
需要帮助？发邮件到 liushengqing2026@gmail.com， 我们通常在两个工作日内回复。请附上你的 iOS 版本和出问题时正在做什么，这样定位会快很多。
不能 —— 这是刻意设计的。Croon 没有分享、没有公开列表、没有导出。作品只供你自己听。 这条边界正是产品对原作者权利保持尊重的方式。
不能。你只能用本人的声音建立音色，录音前 App 会要求你确认这一点。 上传他人声音违反使用条款，我们会予以删除。
生成在云端进行，负载高时会慢。如果一个任务卡了一小时以上，或反复失败， 把歌曲名和大致开始时间发邮件给我们。
效果很大程度取决于录音质量。找安静的地方，手机离嘴一掌距离，而且要唱而不是说 —— 模型需要音高信息。你随时可以删掉音色重录。
在 App 里：我的 → 数据 → 删除我的全部数据。这会把你的音色、上传和作品从服务器上 永久移除。单个音色和作品也可以单独删除。进不去 App 的话发邮件给我们，我们代你处理。
同一个入口 —— 删除全部数据即会移除账号内容。若你希望连账号记录一并删除，发邮件告诉我们。